Back up important data
If possible, back up the phone before any inspection or repair. Ask the shop if you are unsure.
Repair support in Senegambia
Start with the right question.
Tell i-Store the exact device model and what happened. We will confirm whether an inspection is needed and what options may be available before you visit.
Build your repair requestA useful first message
Model. Issue. Proof. Timing.
- Exact modelExample: iPhone 13 Pro
- What happenedScreen, battery, charging or other symptoms
- Photo or short videoAdd it securely inside WhatsApp
- When you can visitConfirm Tropic Mall timing first
Common requests
What needs attention?
Choose the closest issue. i-Store will still need the model and may need to inspect the device.
One clear WhatsApp message
Build your request.
We do not promise a repair or price from a form. Your answers create a useful WhatsApp message so the shop can advise you properly.
- No account required
- Nothing is booked automatically
- Add photos or video in WhatsApp
Before visiting
A better repair handoff.
Do not share passwords in chat
Never send an Apple ID password, passcode or one-time code through WhatsApp.
Ask for written terms
Confirm the part, price, expected timing and repair warranty before work starts.